Tech 2.0 for Tuesday, April 2, 2013
Apple CEO Tim Cook officially apologized directly to Chinese customers Monday, two weeks after state media first accused the brand of unfair service practices. Apple's share price fell by more than three percent Monday. At the center of the spat, Apple's one-year warranty on iPads, even though China requires a two year warranty on computers sold in country. And the use of refurbished parts in iPhone repairs. Apple responded with three key changes in China, all repairs of iPhone 4 and 4s will be made using new parts. Warranties will be renewed for 1 year after repairs. And all computers in China -- including the iPad -- will come with a two-year warranty on major components. In an apology posted on Apple's Chinese-language site, Cook said he recognized some viewed the company's lack of communication as arrogant or uncaring. Apple's sales in greater China which includes Hong Kong, Macau and Taiwan -- were nearly $7-billion-dollars last year.
A federal appeals court ruled an Internet company offering inexpensive live broadcast television feeds to computers, tablets and smartphones doesn't violate U.S. copyright law. The 2-to-1 ruling by the 2nd U.S. Circuit Court of Appeals cleared the way for Aereo Inc.'s expansion of its $8-a-month service, which had been limited to New York City until this year. Several weeks ago, the company expanded to New York City suburbs, including New Jersey and parts of Connecticut and it has announced plans to expand to Boston, Chicago, Philadelphia, Washington and 18 other U.S. markets later this year. Broadcasters including Fox, ABC, CBS, NBC and others had sued, saying Aereo copies and retransmits their programs as they are first aired without permission.
FIFA has picked the GoalControl goal-line technology system for the 2014 World Cup in Brazil. It will be used first at the Confederations Cup in June. FIFA says it chose the German camera-based, ball-tracking system over three others: GoalRef and Cairos, which both use magnetic fields; and Hawk-Eye, another camera system. GoalControl was the last of the four to enter the contest, becoming licensed last month. FIFA says its contract with GoalControl for the World Cup can be reviewed if there are problems at the 16-match Confederations Cup. Soccer's rule-making panel approved goal-line technology last July. FIFA President Sepp Blatter pushed for goal-line technology in Brazil after England midfielder Frank Lampard had a goal that was disallowed against Germany at the 2010 World Cup.
There may one day soon be another way to fight those annoying prerecorded phone pitches known as robocalls. The Federal Trade Commission has announced the winners of its contest to develop a blocking technology for the illegal sales phone calls. The contest ended with a tie. The winners are Serdar Danis and Aaron Foss. Each will receive $25,000. The technologies developed by Danis and Foss involve software that could analyze and filter calls to screen out those being placed from a computer or from someone who has been identified as an unwanted caller. The FTC logs tens of thousands of complaints each month from consumers about robocalls. The agency isn't endorsing a particular technology but hopes the challenge will lead to one that can be developed for the marketplace.
Apple CEO Tim Cook apologized for poor customer service in China, the company's 2nd-largest market. http://t.co/lDy2ss5HLa
Apple CEO Tim Cook apologizes to consumers in China and unveils new warranty policies for iPhone 4/4S http://t.co/8442VfcGVM
Aereo is legal, says the Second Circuit. Decision is surprisingly tech-savvy. http://t.co/FQn9I7i5nK
Aereo Wins a Battle, and Broadcasters Are Distressed http://t.co/VJ9o4mK3sK
Breaking: Aereo wins major court battle against TV networks http://t.co/seFpQuxfHo
All I want from goal line technology is a huge red buzzer above the goal! #Fifa #goalline
Fifa select company to provide goal-line technology: FIFA have appointed German company GoalControl to provide... http://t.co/lq10N3nzeT
FTC Announces Winners of Death-to-Robocalls Challenge: The Federal Trade Commission gets about 200,000 calls... http://t.co/k49VcT4mnD
Google engineers find a way to filter robocalls the way Gmail filters spam http://t.co/jt2gNHp1vk